At “artact.in,” we strive to provide a seamless shopping experience for our customers. We understand the importance of timely shipping and delivery, and we are committed to ensuring that your orders reach you in a prompt and secure manner. This Shipping and Delivery Policy outlines the key details regarding our shipping process and delivery timelines.

1. Shipping Locations: We offer shipping services across India. However, please note that certain remote areas may have limited or no delivery coverage. We encourage you to check the availability of our services in your location before placing an order.

2. Order Processing Time: Once you place an order on “artact.in,” our team will initiate the processing of your order. This includes verifying the product availability, conducting quality checks, and packaging the items. The order processing time typically takes 1-2 business days. Please note that this time frame may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Methods: We partner with reliable courier services to ensure the safe and timely delivery of your orders. The shipping method used may vary depending on the size, weight, and destination of the package. We will provide you with the relevant tracking details so that you can monitor the progress of your shipment.

4. Delivery Time: The delivery time for your order will depend on various factors, including your location and the shipping method chosen. Generally, we aim to deliver your orders within 2-7 business days from the date of dispatch. However, please note that unforeseen delays may occur due to factors beyond our control, such as weather conditions or logistical issues.

5. Shipping Charges: The shipping charges for your order will be calculated based on the weight, dimensions, and destination of the package. These charges will be displayed at the checkout page before you make the payment. We may also offer free shipping on select products or promotional offers from time to time.

6. Delivery Attempts: Our courier partners will make multiple attempts to deliver your package. If the delivery is unsuccessful after the specified number of attempts, the package may be returned to us. In such cases, please contact our customer support team to arrange for re-delivery or refund as per our policies.

7. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please notify us within 48 hours of delivery. We will initiate the necessary steps to replace or refund the item as per our return and refund policies.

8. Order Tracking: You can easily track the status of your order by using the provided tracking details. Simply visit the designated courier service’s website and enter the tracking number to get real-time updates on the whereabouts of your shipment.

9. International Shipping: Currently, we do not offer international shipping services. We only cater to customers within India.

10. Customer Support: If you have any questions or concerns regarding your shipping or delivery, our dedicated customer support team is available to assist you. You can reach out to us via phone, email, or live chat, and we will be happy to provide you with the necessary assistance.

Please note that this Shipping and Delivery Policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay updated on any modifications or additions.

At “artact.in,” we value your trust and strive to deliver your orders with utmost care. We appreciate your support and look forward to serving you with an exceptional shopping experience.